{"id":20558,"date":"2023-07-02T01:44:12","date_gmt":"2023-07-01T22:44:12","guid":{"rendered":"https:\/\/hilmabiocare.cz\/?page_id=20558"},"modified":"2024-04-13T18:24:45","modified_gmt":"2024-04-13T15:24:45","slug":"faq","status":"publish","type":"page","link":"https:\/\/hilmabiocare.cz\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"

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FAQ: Va\u0161e Ot\u00e1zky Zodpov\u011bzeny<\/h1><\/span>
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Rychl\u00e9 doru\u010den\u00ed<\/h3><\/span>
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Doru\u010den\u00ed p\u0159\u00edmo k v\u00e1m dom\u016f za pouh\u00fdch 7-10 dn\u00ed<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div>

<\/i><\/div><\/div>
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Nakupujte s d\u016fv\u011brou<\/h3><\/span>
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Ofici\u00e1ln\u00ed partner Hilma Biocare v \u010cesk\u00e9 republice<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div>

<\/i><\/div><\/div>
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Vynikaj\u00edc\u00ed z\u00e1kaznick\u00fd servis<\/h3><\/span>
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Jsme zde, aby v\u00e1m kdykoliv pomohli se v\u0161emi dotazy<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\n

<\/i><\/i><\/span>Kter\u00e1 zem\u011b je zem\u00ed odes\u00edl\u00e1n\u00ed?<\/span><\/a><\/h3><\/div>
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Odes\u00edl\u00e1me z EU, tak\u017ee v\u00e1\u0161 bal\u00ed\u010dek doraz\u00ed bez dodate\u010dn\u00fdch celn\u00edch poplatk\u016f nebo dan\u00ed.<\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>Jak dlouho uchov\u00e1v\u00e1te osobn\u00ed \u00fadaje z\u00e1kazn\u00edk\u016f?<\/span><\/a><\/h3><\/div>
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Neuchov\u00e1v\u00e1me osobn\u00ed \u00fadaje z\u00e1kazn\u00edk\u016f trvale. Po odesl\u00e1n\u00ed bal\u00ed\u010dku a obdr\u017een\u00ed odkazu pro sledov\u00e1n\u00ed v\u0161echny osobn\u00ed \u00fadaje sma\u017eeme.<\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>Jak mohu zru\u0161it svou objedn\u00e1vku?<\/span><\/a><\/h3><\/div>
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Pro zru\u0161en\u00ed pou\u017eijte na\u0161i kontaktn\u00ed str\u00e1nku a uve\u010fte \u010d\u00edslo va\u0161\u00ed objedn\u00e1vky. Vezm\u011bte pros\u00edm na v\u011bdom\u00ed, \u017ee jakmile obdr\u017e\u00edte sledovac\u00ed \u010d\u00edslo, zm\u011bny ji\u017e nejsou mo\u017en\u00e9.<\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>Kde najdu sledovac\u00ed \u010d\u00edslo m\u00e9ho bal\u00ed\u010dku?<\/span><\/a><\/h3><\/div>
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Po p\u0159ipraven\u00ed objedn\u00e1vky k odesl\u00e1n\u00ed v\u00e1m bude na zadanou e-mailovou adresu zasl\u00e1n potvrzovac\u00ed e-mail se sledovac\u00edm \u010d\u00edslem. Pokud e-mail neobdr\u017e\u00edte, zkontrolujte pros\u00edm tak\u00e9 slo\u017eku se SPAMem.<\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>Mohu zm\u011bnit dodac\u00ed \u00fadaje po zad\u00e1n\u00ed objedn\u00e1vky?<\/span><\/a><\/h3><\/div>
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Zm\u011bna dodac\u00edch informac\u00ed je mo\u017en\u00e1, dokud nebylo vytvo\u0159eno sledovac\u00ed \u010d\u00edslo. Pros\u00edm, kontaktujte n\u00e1s prost\u0159ednictv\u00edm na\u0161\u00ed kontaktn\u00ed str\u00e1nky a uve\u010fte \u010d\u00edslo va\u0161\u00ed objedn\u00e1vky.<\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>Kdy bude m\u00e1 objedn\u00e1vka odesl\u00e1na po p\u0159ijet\u00ed platby?<\/span><\/a><\/h3><\/div>
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Va\u0161e objedn\u00e1vka bude odesl\u00e1na do 72 pracovn\u00edch hodin po p\u0159ijet\u00ed platby.<\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>Pro\u010d moje sledovac\u00ed \u010d\u00edslo neukazuje aktualizace?<\/span><\/a><\/h3><\/div>
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Jakmile obdr\u017e\u00edte va\u0161e sledovac\u00ed \u010d\u00edslo, v\u00e1\u0161 bal\u00ed\u010dek je na cest\u011b k v\u00e1m. Av\u0161ak po\u0161tovn\u00ed slu\u017eby nemus\u00ed v\u017edy aktualizovat informace o sledov\u00e1n\u00ed v\u010das. Pros\u00edm bu\u010fte trp\u011bliv\u00ed, aktualizace doru\u010dovac\u00edch informac\u00ed m\u016f\u017ee trvat a\u017e 6 dn\u00ed. Pokud m\u00e1te obavy o va\u0161e sledovac\u00ed \u010d\u00edslo, kontaktujte n\u00e1s p\u0159es \u017eiv\u00fd chat pro pomoc.<\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>Co znamen\u00e1 z\u00e1ruka doru\u010den\u00ed?<\/span><\/a><\/h3><\/div>
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Pokud je v\u00e1\u0161 bal\u00ed\u010dek ztracen nebo zabaven celn\u00edmi \u00fa\u0159ady, nab\u00edz\u00edme bezplatn\u00e9 znovuodesl\u00e1n\u00ed. V p\u0159\u00edpad\u011b opakovan\u00e9 ztr\u00e1ty nebo zabaven\u00ed obdr\u017e\u00edte 50% slevu na t\u0159et\u00ed z\u00e1silku. Vezm\u011bte pros\u00edm na v\u011bdom\u00ed, \u017ee se sna\u017e\u00edme doru\u010dit va\u0161i objedn\u00e1vku do 1-15 pracovn\u00edch dn\u016f. Pro reklamaci pot\u0159ebujeme fotografii dopisu o zabaven\u00ed celn\u00edmi \u00fa\u0159ady. Na\u0161e bal\u00ed\u010dky jsou odes\u00edl\u00e1ny diskr\u00e9tn\u011b, aby zaji\u0161\u0165ovaly bezpe\u010dn\u00e9 doru\u010den\u00ed.<\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>Kter\u00e9 zem\u011b maj\u00ed n\u00e1rok na z\u00e1ruku doru\u010den\u00ed?<\/span><\/a><\/h3><\/div>
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Z\u00e1ruku doru\u010den\u00ed nab\u00edz\u00edme v \u010cesk\u00e9 republice a dal\u0161\u00edch vybran\u00fdch zem\u00edch: Rakousko, Belgie, Bulharsko, Chorvatsko, Kypr, Estonsko, Francie, N\u011bmecko, \u0158ecko, Ma\u010farsko, Irsko, It\u00e1lie, Litva, Malta, Nizozem\u00ed, Polsko, Portugalsko, Rumunsko, Slovensko, Slovinsko, \u0160pan\u011blsko, USA.<\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>Jak\u00e9 zp\u016fsoby platby jsou p\u0159ij\u00edm\u00e1ny?<\/span><\/a><\/h3><\/div>
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Platby jsou mo\u017en\u00e9 p\u0159evodem na bankovn\u00ed \u00fa\u010det, USDT (trc-20), USDT (ERC-20), BitCoins, LiteCoin, BitCoinCash.<\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>Jak mohu prov\u00e9st platbu p\u0159es mou banku?<\/span><\/a><\/h3><\/div>
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Pou\u017eijte svou online bankovn\u00ed platformu nebo vyhledejte pomoc ve va\u0161\u00ed m\u00edstn\u00ed bankovn\u00ed pobo\u010dce. TransferWise.com je tak\u00e9 doporu\u010denou metodou pro rychl\u00e9 a cenov\u011b dostupn\u00e9 transakce.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>

<\/i><\/div><\/div>
<\/div><\/div><\/span>

Rychl\u00e9 doru\u010den\u00ed<\/h3><\/span>
<\/div><\/div><\/div>

Doru\u010den\u00ed p\u0159\u00edmo k v\u00e1m dom\u016f za pouh\u00fdch 7-10 dn\u00ed<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div>

<\/i><\/div><\/div>
<\/div><\/div><\/span>

Nakupujte s d\u016fv\u011brou<\/h3><\/span>
<\/div><\/div><\/div>

Ofici\u00e1ln\u00ed partner Hilma Biocare v \u010cesk\u00e9 republice<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div>

<\/i><\/div><\/div>
<\/div><\/div><\/span>

Vynikaj\u00edc\u00ed z\u00e1kaznick\u00fd servis<\/h3><\/span>
<\/div><\/div><\/div>

Jsme zde, aby v\u00e1m kdykoliv pomohli se v\u0161emi dotazy<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\n<\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"100-width.php","meta":{"inline_featured_image":false,"footnotes":""},"_links":{"self":[{"href":"https:\/\/hilmabiocare.cz\/api\/wp\/v2\/pages\/20558"}],"collection":[{"href":"https:\/\/hilmabiocare.cz\/api\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/hilmabiocare.cz\/api\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/hilmabiocare.cz\/api\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/hilmabiocare.cz\/api\/wp\/v2\/comments?post=20558"}],"version-history":[{"count":9,"href":"https:\/\/hilmabiocare.cz\/api\/wp\/v2\/pages\/20558\/revisions"}],"predecessor-version":[{"id":21081,"href":"https:\/\/hilmabiocare.cz\/api\/wp\/v2\/pages\/20558\/revisions\/21081"}],"wp:attachment":[{"href":"https:\/\/hilmabiocare.cz\/api\/wp\/v2\/media?parent=20558"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}